Privacy Policy

 

Keystone Ridge Designs, Inc. Website Privacy Policy

Last Updated: May 22, 2025

Keystone Ridge Designs, Inc.® (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website [www.keystoneridgedesigns.com] (the “Site”). By using our Site, you consent to the practices described in this policy. If you do not agree, please do not use our Site.

1. Information We Collect

We collect both personal and non-personal information, including:

• Information You Provide Voluntarily: Name, email address, phone number, mailing address, company name, and any details submitted through contact forms, account registration, quote requests, online chats, or customer service interactions.

•  Information We Collect Automatically: IP address, browser type, operating system, device identifiers, pages viewed, referring/exit pages, and usage data through cookies or similar technologies.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and provide customer support

• Process quotes and send confirmations

• Improve website functionality and user experience

• Send promotional communications (with opt-out options)

• Conduct analytics and measure engagement

• Comply with legal obligations

3. Legal Bases for Processing

We process personal data based on:

• Your consent

• The performance of a contract

• Our legal obligations

• Legitimate business interests (e.g., customer service, marketing analysis)

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze performance, and support our marketing efforts. Cookies are small text files stored on your device that allow websites to remember your preferences and activity.

Types of Cookies We Use

• Essential Cookies
  These are necessary for basic website functionality, such as page navigation and access to secure areas. The site cannot function properly without these cookies.

• Analytics and Performance Cookies
  These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously, such as pages visited and time spent on site. We use tools such as Google Analytics for this purpose.

• Marketing and Advertising Cookies
  These cookies track browsing habits to deliver relevant advertising or limit how often you see an ad. They may be set by third-party platforms such as Google Ads or social media networks.

Third-Party Tools

We use third-party services, including but not limited to:

• Google Analytics (analytics and reporting)

• Meta/Facebook Pixel (advertising and conversion tracking)

These providers may place cookies on your device to support their services. For more information on how these tools collect and use data, please refer to their respective privacy policies.

Managing Cookie Preferences

You can manage or disable cookies at any time through your browser settings. You may also use our cookie banner to opt in or out of non-essential cookies. Please note that disabling certain cookies may impact the functionality and performance of the website.

Cookie Duration

Cookies may be session-based (expire when you close your browser) or persistent (remain on your device for a set period). The duration varies depending on the purpose and tool.

Your Consent

By continuing to use our website, you consent to our use of cookies as described above. Where required by law, we request your explicit consent before placing non-essential cookies on your device.

Updates

We may update our cookie practices from time to time. Any changes will be reflected in this Privacy Policy. We encourage users to check back periodically for updates.

5. Sharing of Information

We may share data with:

• Internal departments (e.g., marketing, customer service)

• Trusted third-party service providers (e.g., email marketing platforms, analytics tools, and payment processors)

• Legal authorities if required by law

We ensure our vendors uphold strict data protection standards.

6. Data Retention

We retain personal data only as long as needed to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on your location, under the GDPR, you may have the right to:

• Access your personal data

• Request corrections or deletions

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

To exercise any of these rights, please email us at info@keystoneridgedesigns.com. 

8. Your California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what categories of personal information we have collected and how we use it

• Request access to the personal data we hold about you

• Request deletion of your personal information

• Opt out of the sale of personal information (Note: we do not sell your data)

• Not be discriminated against for exercising these rights

To make a request, please contact us at  info@keystoneridgedesigns.com or call us at 800-284-8208.

9. Data Security

We use reasonable technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.

10. International Data Transfers

If you are accessing our site from outside the U.S., your data may be transferred to and processed in the United States. By using our Site, you consent to this transfer.

11. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised "Last Updated" date. Please review it regularly.

13. Contact Us

Keystone Ridge Designs, Inc.
670 Mercer Road
Butler, PA 16001
Phone: 1-800-284-8208
Fax: 724-284-1253
Email: info@keystoneridgedesigns.com