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Keystone Ridge Designs Warranty
As an American manufacturer, we take great pride in being able to provide exceptional site furniture products and attentive customer service. Keystone Ridge Designs guarantees the quality of every product we manufacture with a competitive warranty that exceeds industry standards, ensures product durability, and supports long-term client satisfaction.
Keystone Ridge Designs warrants all products (other than noted exceptions) against material and workmanship defects for a period of three (3) years from the date of shipment with a limited structural warranty of up to 20 years. For full warranty details, exceptions, and eligibility, view/download our complete warranty below.
View or download our complete Warranty [PDF]
Our Complete Warranty
Keystone Ridge Designs warrants all products (other than noted exceptions) against material and workmanship defects for a period of three (3) years from the date of shipment. Keystone Ridge Designs provides a limited warranty on the powder coat finish that is applied to our products for a period of three (3) years from the date of shipment. Exceptions include Burgundy, Sparkle Silver, and any shades of red, white, or yellow. These exceptions are warranted for a period of one (1) year from the date of shipment. Sparkle Silver, white, and yellow powder coated products can apply for the three (3) year warranty with the purchase of an upgraded e-coat primer finish. Limited warranties for certain other light-toned custom colors will be disclosed at time of selection.
STRUCTURAL WARRANTY Keystone Ridge Designs offers a limited twenty (20) year warranty against structural failure of our steel manufactured products. Keystone Ridge Designs offers a limited five (5) year warranty against structural failure of any aluminum frame, assembly, or component.
WARRANTY ELIGIBILITY All warranties are available to the original purchaser only and are not transferable. Eligibility of any stated warranty is dependent upon the product(s) being assembled and installed according to the manufacturer’s recommendations and instructions. Products are required to be bolted to the surface to prevent theft, damage, movement, or injury. Umbrellas must be anchored in a base 80 lb. or heavier to be eligible for the three-year warranty. Products damaged by abnormal use, vandalism, accidents, tampering, or acts of nature are not covered by any warranty, expressed or implied. Modifying, altering or repairing products by anyone other than Keystone Ridge Designs voids the warranty. During the eligible warranty period, Keystone Ridge Designs, Inc.® will, at its option, repair or replace any product or part found defective upon written notification and inspection by our company representative. Claims must be sent to Keystone Ridge Design, Inc., Attention: Customer Service, 670 Mercer Rd., Butler, PA 16001. No other warranty, oral, written, or implied may be substituted for the warranty stated above.
Beyond the Warranty - Our Deeper Promise
Always Made In America
Made In the USA
Committed to a Greener Future
Sustainability



